I would very much like credit for not bitchslapping a customer at Starbucks this morning.
ProTip: If you order hot drinks and they come out as cold drinks, all you have to say is “Oh no, these were supposed to be hot drinks” and the response will be “Oh no, we’ll fix that!” and they’ll just fix it. Immediately. Your new drinks don’t even go to the end of the queue. And you usually get a coupon for a free drink to boot.
You don’t have to be dramatic about it, you don’t have to loudly announce you put the order in at 10:02 (it was 10:23 at the time) and act like it took them 20 minutes to get you the wrong order. Because I put *my* order of two drinks in at 10:16 and it was ready in 8 minutes. Those drinks had been on the counter for at least 10 minutes with YOUR name on them – I know you were looking for hot drinks, but they were there. (And you even said the other cold drinks in your order came out right away, so…)
I was right next to her and picked up my drinks and my petty ass thanked the baristas and said probably a little too loud, “Hope your day gets better!” This is a hot, sweaty, busy job, working under a corporate office that has gone to complete shit over the years, and they’re bringing us lovely coffee concoctions and snacks – there is zero need to be a jackass to them when a mistake happens. Zero.
I hate to think what this woman is like when something actually goes wrong in her day. I know the pandemic has broken our damn brains, but if you can’t handle a mistake at the coffee shop, your ass needs to stay home and meditate until you can.